• chaorace@lemmy.sdf.org
    link
    fedilink
    arrow-up
    15
    ·
    1 year ago

    Is your password longer than 60 characters? If so, you should know that your actual password was truncated to 60 chars at the time of account creation. You won’t notice on the website because the login webform automatically truncates characters beyond the limit, but most 3rd-party apps don’t do this because it’s an undocumented thing.

    Basically, my advice would be to update the password in your password manager to be truncated to 60 characters and then try logging in with the app again.

    • impulse@lemmy.world
      link
      fedilink
      arrow-up
      7
      ·
      1 year ago

      What kind of maniac would use a password that’s longer than 60 characters?

      I get that password managers are standard now, but anything outside the norm is just asking for trouble. I vividly remember updating a client’s webfrom to reject emojis in passwords, because for some reason people started using them and it wrecked havoc in the backend.

      • chaorace@lemmy.sdf.org
        link
        fedilink
        arrow-up
        7
        ·
        1 year ago

        Oh man, the feeling of solving an obscure issue on the first try without having to ask for any extra hints: chef’s kiss. I’m glad I could be of assistance!