I was switching to that Up Bank (by Bendigo), but they straight refuse to let me fund my crypto account, so that’s out because I just want basic control of my own money.

I also have a Bank Australia account, but, while they like to pat themselves on the back about sustainability, their service and product is crap, imo.

So what else you got?

Edit: Just realised I should probably have posted this to AusFinance, but ah well!

    • DolphinLundgrin@aussie.zoneOP
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      1 year ago

      Haha, I hear ya. But also, maybe not letting me use my own money how I want is a good argument for crypto? 🤷‍♂️ But they’d happily let me gamble my money away on a sportsball, or buy Funko Pops, so who’s to say what should be ‘allowed’.

      • 𝚝𝚛𝚔@aussie.zone
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        1 year ago

        Well, you’re not wrong in that regard!

        Gotta admit, everytime I see yet another news story about some idiot transferring their life savings to a Nigerian prince I find it very hard to agree that they should be refunded by the bank. Why is it up to the bank to compensate you for being an idiot? Take responsibility for your actions, damn.

  • morry040@kbin.social
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    1 year ago

    ING has always been good for me and I have never had any issues transferring funds to Swyftx or Cryptospend.

    • glittalogik@kbin.social
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      1 year ago

      Been with ING for… hell, 20ish years? My only issues with them are:

      • They’re slow to adopt new tech. Tap payments, Google Wallet/ApplePay integration, etc. takes a bit longer than the major banks.
      • They screwed me over once on what should have been a routine (and totally affordable) mortgage extension to finance some renovations. I’m still a bit salty about it, but it was mid-covid and I suspect their competitors would have been just as cagey and risk-averse at the time.

      For day-to-day regular transaction account stuff they’ve been super chill, and their front-line customer service is surprisingly decent.

      • root@aussie.zone
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        1 year ago

        Unfortunately ING is slowly watering down or removing the features which made them great - like removing the rebates for international Atm operator fee, or requiring more hoops to jump through just to get the maximum savings interest rate.

        Still better than the rest I guess but not as good anymore.

        • kd637_mi@lemmy.sdf.org
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          1 year ago

          That’s the trick, all banks suck. Some just hide it a while to draw people in. I’m with ING and haven’t had any issues since I’m too poor to need internation atm rebates or max savings interest fee, but that doesn’t mean I’m happy about it. I wish we didn’t live in a system where we are mandated to use private, for profit institutions to store our own money that we earn.

  • thedavemiester@aussie.zone
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    1 year ago

    I’ve tried a lot. My two current faves are Macquarie and Up. Just realised I haven’t changed for ages so they must be good.

    Are Up giving you a reason for not accepting the transfer? I haven’t transferred any to my crypto provider for a while, but it used to work fine

    • DolphinLundgrin@aussie.zoneOP
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      1 year ago

      Yeah, seems like a blanket rule with Up. They said:

      “Your account has been reviewed and unfortunately we are unable to allow you to proceed with payments to cryptocurrency exchanges. We apologise for the inconvenience, however the financial safety of our customers and community are our top priority.”

      • MoonlitSanguine@lemmy.one
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        1 year ago

        Up initially blocked my payment, but after reaching out to them, I encountered no problems with crypto exchanges. Is it possible that they only restrict new accounts?

        It has been about 6 months since I’ve used crypto so it could also be a new rule.

        • DolphinLundgrin@aussie.zoneOP
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          1 year ago

          Yeah, I reached out to them straight away and that was their response. They didn’t say anything when I then asked to close the account, so fuck em.

          • Norah - She/They@lemmy.blahaj.zone
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            1 year ago

            As someone that’s been with them for almost 3 years, this is actually really encouraging to hear. Crypto exchanges fail often, and the exchange rate is usually volatile. I’m glad I get to keep my high savings rate because they don’t take risks. To each their own though!

            • DolphinLundgrin@aussie.zoneOP
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              1 year ago

              I just dont see how its a risk for them to ask ‘are you sure?’ and I say ‘yes, thanks, I’m an adult’. Risk averted.