There’s pros and cons of buses vs trams.

The pros that I’d slate for trams do include a better ride, more throughput (carries more people), wholly electric, are more durable than busses, and very quiet in general. People in this thread have noted most of these already, but the one that I feel is very overlooked is that they’re a commitment by the city along their routes. Many people will note that busses have advantages because their routes are easier to change. While true, I feel it’s actually worth considering that this is also a negative from the perspective of anyone who wants to invest in property that relies upon the bus route. If you can’t trust that the city won’t just up and move the bus stop away from your shop or apartment complex, you’ll be more reluctant to invest in the location. Trams are indeed much harder to change, but that’s actually a good thing from the perspective of investors. If I’m going to invest millions of dollars in an apartment complex, would I rather do it next to a bus stop that might not be there next year, or a tram stop that’s really hard to move away?

Another advantage is how well the tram integrates with pedestrians. Busses are only as accurate as the driver. As a pedestrian, I have to pay attention to every bus just as I would cars on the road. They’re dangerous to be around. Trams are much more predictable (see: rails) so they can be used in/around public squares, markets, and along walkways with more safety for the people walking nearby. The rails themselves also show you where the transit is. Bus routes are invisible except for the stops and when you see the busses go by. When I’m walking in a city that has railed transit, I love seeing the rails because I know that I likely follow them to the next stop, and that by stops there will be shops, stores, and interesting places. They’re a guide to the best places in the city even if I can’t see the tram at that exact moment.

Trams are also usually larger inside. There’s more room for wheelchairs, bicycles, and other mobility aids. They’re a better conveyance for people who need the room. Those same people also need to pick where they live carefully so that their transit won’t up and change on them. Having the bus stop move a block away could be a huge hurdle for their daily mobility needs.

Railed transit provides a permanency and a more equitable transit solution for a city. It’s not the right solution in every instance, but as a city grows it needs to start investing in railed transit. Those rails provide the bones of where growth will centralize around giving the city focus and then identity as neighborhoods grow around tram/light rail stops. There’s a power to railed transit that busses just don’t provide in their stability, visibility, and statement of commitment to the longevity that a city should be investing in.

Also, look up grassy tram lines. That’s peak urbanism!