I’m an admin on lemmy.ninja, a month-old Lemmy instance. Users are required to validate their emails, but the email sent to them to do this always ends up in the spam folder. There’s nothing we can do about that. We’ve found, however, that if the users are told to go get it, they can find the mail and validate just fine.

What’s the best way to get this message to users while they’re creating their new account? Is there a file we can edit to add instructions about checking their spam folder while they’re creating the “create” button?

I’m hoping someone has a creative solution. I know it won’t be a 100% fix, but any little bit helps.

    • phoenix591@lemmy.phoenix591.com
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      1 year ago

      to underline getting those records setup, without them others can send emails pretending to be from you. They set who is allowed to send emails as you and how to check.

      one of my first dmarc reports showed some russian ip address trying to send a few from my domain.